How Can We Help?
If Chem4Word appears to be installed correctly but does not start, please verify that Chem4Word has not been disabled by Word.
You can check this by going to word options.
Click on Add-Ins , select disabled items , then click on Go
If Chem4Word is showing in this list please select it then click on enable.
You may need to restart Word to get the Add-In fully working.